Jeweler Services

Whether you want to refresh the look of your favorite piece of fine jewelry or need a repair, you can count on THE PRECIOUS GEM for expert restyling, remounts, and repairs. Get in touch with us: email info@thepreciousgems.com

Client Services

Reggie and Lisa Akdogan opened THE PRECIOUS GEM in 1980. Since day one, they have been unwavering in their commitment to delivering unparalleled quality and value, fostering a deep sense of trust with each of our clients. Our standards are the highest, from performing the simplest repair to custom designing one-of-a-kind jewels.

The jewel in THE PRECIOUS GEM’s crown is our reputation. We stand behind our word, workmanship, customer service, and value. Clients from all over the country come to shop with us and return over the years. We work hard to be every client’s jeweler for life. We realize you have many choices available when you invest in fine jewelry, and we are proud to offer the following services:

Reggie Lisa interior store blue

Reggie and Lisa Akdogan

Precious Gem Lisa microscope

Appraisals

Upon your purchase of fine jewelry from THE PRECIOUS GEM, we offer insurance appraisals and complementary updates every five years. Remember, an appraisal represents the replacement cost of that jewelry in the event of a loss. Reggie recommends that you consult your insurance agent to determine if your jewelry is covered in the event it is lost, stolen, or damaged.

Our professional staff appraisers are trained in diamonds and colored stones by the Gemological Institute of America (GIA). Our appraisal reports describe your jewelry in detail, including style, metal, and gemstones, including size, width, color, and clarity.

We also offer verbal assessments of antique and estate jewelry for a flat hourly fee, and by appointment. Contact us at info@thepreciousgems.com to book your appraisal appointment.

Jewelry Restyling/Remount

If your jewelry calls for style or stone updates, Reggie loves working with clients to refresh their treasured keepsakes. He can transform an outdated piece into a contemporary look or restyle an existing piece with a new setting and stones. Contact us to schedule an appointment to explore how your jewels can get an all-new life. Call (757) 220-1115 or email info@thepreciousgems.com. Of course, your initial consultation is complimentary!

Jewelry Repairs

If your favorite piece of fine jewelry needs a loving repair, THE PRECIOUS GEM is the place to come. Most of our repairs are done on-site, but we will let you know if there is a reason why a piece needs to be sent out. Stop by, and one of our knowledgeable staff will examine your piece, determine what needs to be done, and provide you with a cost estimate.

Our expert jewelers can handle most repairs, including, but not limited to: diamond or gemstone replacement, prong repair, soldering solid gold chains, replacing clasps, and ring sizing. We also offer expert pearl restringing; however, this is done off-site. The time required for repairs or sizing varies according to the complexity of the repair and where your request falls in our list of repair orders.

While your jewelry is being repaired, you can rest assured that we will treat your valued pieces as if they were ours.

Craft jewelery making. Jeweller fixes sapphires on the ring.

Guarantee/Warranty

THE PRECIOUS GEM stands behind every piece of fine jewelry we sell. Our guarantee is equal to none. When you purchase from us, we will credit the total value of what you paid toward a piece of higher value should you wish to trade it in.

…what a wonderful experience it is working with The Precious Gem! Reggie designed our engagement and wedding rings 38 years ago and I have adored them every day. We have visited the Precious Gem through the years, and it is always magical…We truly appreciate all that you do ❤️
We've been going to The Precious Gem for 10 years now and counting! Reggie is the only jeweler we use because the gems are personally chosen by him, and his creations are unique and stunning. He also works with you on design, budget, type of metal, size and weight, etc. It's top-notch service, and we've purchased more than a few items by emailing them ideas after we moved away…Reggie is our only jeweler, and The Precious Gem is it for us! Go to the shop if you can … It's like looking at a royal collection. There's a piece in there for everyone and for any budget. We miss going there just to browse! We're confident in buying through email/phone and trust them completely.
Wonderful service!!! Everyone was thoughtful and enjoyed talking about gems! I know what I am going to get in a few months! :)